In This Issue
- Manager’s Message – Steve Webb
- Employee Spotlight – Luke Bartholomew
- Project Spotlight – Boise State Football Posters
- Marketing Tip – Smarter Direct Mail with AG Mail 2.0
- Career Opportunities
- Know It to Win It– Test your knowledge and win a $25 Gift Card!
- Anniversaries – Happy Anniversary
- Birthdays – Celebrate!
manager’s Message
“What we do matters. We help businesses look professional. We help organizations communicate clearly.
Steve Webb
We help customers succeed. And we make their lives easier every single day.”
Every day, our customers come to us with deadlines, stress, and problems they need solved quickly. They’re juggling events, sales goals, grand openings, presentations, hiring pushes, and last-minute requests. What they’re really looking for isn’t just printing, they’re looking for relief. They’re looking for someone who can take work off their plate and make things simple.
That’s exactly what we do. When a customer walks in unsure about paper types, we guide them. When a deadline feels impossible, we figure out a way. When files aren’t set up correctly, we fix them. When they need ideas, we provide solutions. When they’re overwhelmed, we bring clarity. We don’t just produce orders, we remove friction from our customers’ day.
Think about the impact:
- A realtor gets listing brochures the same day and lands a new client
- A business owner launches a promotion on time because we handled everything
- A marketing manager meets a corporate deadline without stress
- A nonprofit pulls off an event because we delivered signage at the last minute
To them, we’re not just a vendor. We’re the team that makes their lives easier.
And what makes that possible is every role in each location:
- Sales asking the right questions
- Customer service guiding decisions
- Prepress fixing files quickly
- Production delivering quality and speed
- Finishing making everything look polished
- Everyone communicating clearly and helping each other
When we do our jobs well, customers don’t have to think about printing anymore. They trust us. They rely on us. They come back. And they tell others.
This month, let’s focus on one simple question:
“How can I make this customer’s life easier?”
It might mean:
- Suggesting a better format
- Catching a mistake before it prints
- Offering a faster turnaround
- Recommending a more durable material
- Combining jobs to save them money
- Communicating proactively
Small moments like these create big loyalty. What we do matters. We help businesses look professional. We help organizations communicate clearly. We help customers succeed. And we make their lives easier every single day.
Steve
Boise General Manager
Center Employee Spotlight
Luke Bartholomew
Outside Account Manager – Boise
Over the past two years, Luke has made a tremendous impact as both an Account Manager and an Outside Sales professional. He brings a rare combination of relationship building skill, strategic thinking, and a work ethic that has helped elevate our presence in the Boise market.
What truly sets Luke apart is his mindset. He doesn’t shy away from big opportunities. He actively pursues them. Luke has a strong drive to go after larger, high-value accounts. His efforts have directly contributed to significant growth, helping us expand our reach and strengthen key customer partnerships.
Internally, Luke is known for his positive attitude and commitment to the team. He leads by example, consistently putting in the work and pushing himself and those around him to be better.
A couple of personal notes:
- Loves to barbecue
- Is named after Luke Skywalker
- He was a student-athlete in lacrosse at NNU.
- Will be celebrating two years of marriage soon
- Loves the outdoors: fishing, hiking, snowboarding, video games, board games and movies
Core Values Spotlight
Learning, Listen, Knowledge, Creativity, Problem-Solving, Challenge Assumptions
We never stop learning and progressing.
We want each person to have a drive to ask questions, explore new ideas, and seek understanding beyond what is already known. Be open to learning, a willingness to challenge assumptions, and a desire to improve through discovery. Be willing to listen first. Focus on continuous growth, improvement, innovation, and problem solving, so we can find better ways of doing things rather than settling for what we have always done.
Project Spotlights
Boise State Football Posters
Location: Boise, Idaho
Boise State Football held its annual Spring Game on April 25th. They pass out these posters so that fans, mainly the children, can get the player’s autographs. It’s a fun BSU tradition, and we feel pretty blessed to be able to work with them.
Marketing Tip
Marketing Tip – Smarter Direct Mail with AG Mail 2.0
As we continue building out our Labels & Stickers campaign, we’re now moving from the initial email outreach to active and inactive customers into the direct mail phase.
This is part of a multi-channel marketing approach, which simply means we’re reaching customers in more than one way instead of relying on a single touchpoint. Rather than just sending an email or just sending a postcard, we’re combining efforts—email, direct mail, and digital advertising—to increase the chances of getting noticed.
In most cases, a customer doesn’t respond the first time they see something. It typically takes 8–12 touches (or interactions with our message) before they are ready to take action. By using multiple channels together, we’re able to speed up that process, stay in front of the customer more consistently, and increase the likelihood they choose us when they’re ready.
With AG Mail 2.0, our direct mail becomes much more than just a printed piece. We’re enhancing it with:
- Social media and Google Display ads that support the mailer and keep our message visible online
- Mail tracking, so we know when pieces are hitting homes and can time follow-up efforts
- Personalized tracking phone numbers and QR codes, so we can see which location is generating the response
- A campaign-specific landing page that captures leads and routes them to the correct center
All of this works together to give us a clearer picture of what’s working. Instead of guessing, we can see how customers are engaging, where leads are coming from, and which efforts are driving results.
The biggest benefit is that it helps us better understand our return on investment (ROI). That means we can make smarter decisions, improve future campaigns, and continue building marketing programs that generate real opportunities for each location.
Below you’ll find a preview of the mailer and the landing page this campaign is driving traffic to.
Labels & Stickers Landing Page
Career Opportunities
Here are the current career opportunities that we are looking for in the company!
Please share these links with anybody you feel would be a great fit for the company. As a reminder, there is a $100 referral reward for anyone who refers someone to work for our company and they stay with the company for 90 days
- Administrative Assistant – HELENA
- Assistant Manager – HELENA
- Customer Service Representative – HELENA
- Equipment Operator – IDAHO FALLS
- Equipment Operator – COLOR WORLD BOZEMAN
- Production Assistant and Delivery Driver – PT – HELENA
- Production Assistant and Delivery Driver – FT – HELENA
- Sales Account Manager – GRAPHIK, LINDON
- Production Assistant – Delivery Driver – LOGAN
- Customer Experience Specialist – LOGAN
- Equipment Operator – IDAHO FALLS
- Signs and Displays Sales Specialist – GRAPHIK, LINDON
- Customer Service Specialist – TWIN FALLS
- Outbound Sales Specialist – SOUTH SALT LAKE
- Commercial Print Outside Sales – IDAHO FALLS
Know it to win it
Last month, we tested your knowledge of the content of the newsletter. Thank you all for your participation. 79% of you got an 8/10 or above score. Let’s see how you do this month.
Congratulations to Levi Brickey, who won the random drawing for participating.
This month we will test your knowledge of the newsletter again. Answer the questions below correctly to be eligible to win a $25 gift card!
The winner will be announced in next month’s newsletter. Levi, please contact Adam Bostrom at abostrom@alphagraphics.com to claim your prize!
Milestone Anniversaries
Congratulations to those completing another year of service with Speedy CPS
1 Year
Tracina Fyfe
3 Years
Chad Allen
Birthdays
David Call – 05/02
Cindy Chase – 05/03
Brandon Ditty – 05/04
Jodie Hatch – 05/05
Kalli Lawerence – 05/06
Tana Franks – 05/06
Kip Faircloth – 05/09
Leah Allen – 05/17
Amaya Newman – 05/17
Tevin Newsome – 05/17
Alice Camp – 05/21
Bonnie Maureen Koprucki – 05/22
Sarah Fetzer – 05/25
Derek Adam Hoffine – 05/25
Matt Lawrence Manwaring – 05/28
Luke Garrett Bartholomew – 05/28
Angel Reyes – 05/29
Makayla Price – 05/29
